Top 20 Salesforce Administrator With Lightning Interview Questions and Answers

A Salesforce Administrator with Lightning is responsible for managing and configuring Salesforce’s Lightning platform to ensure smooth business operations. The administrator oversees user setup, security protocols, system customization, and optimization of workflows, reports, and dashboards. The focus is on using the Lightning Experience, a modern interface introduced by Salesforce, offering enhanced productivity and intuitive tools.

Key responsibilities include maintaining data quality, managing app security, customizing objects, fields, and page layouts, automating business processes, creating complex reports, and implementing Salesforce’s latest features. Admins need to stay updated with Salesforce’s three annual releases, ensuring that their organization leverages the newest tools and functionality.

salesforce administrator

1. What is Salesforce Lightning?

Salesforce Lightning is a component-based framework for app development from Salesforce. A Salesforce Administrator uses it to enhance user experiences with the Lightning Experience UI and Lightning App Builder for customization.

2. How is Salesforce Classic different from Lightning?

A Salesforce Administrator benefits from Lightning’s modern interface, faster navigation, enhanced analytics through Einstein AI, and productivity tools that Classic lacks.

3. What are Lightning Components?

Lightning Components are reusable blocks of code that can be used to build responsive applications for mobile and desktop platforms.

4. Explain Lightning App Builder.

Lightning App Builder is a drag-and-drop tool that allows admins to create custom Lightning pages using standard and custom components.

5. What are profiles in Salesforce?

A Salesforce Administrator manages profiles, which define permissions and access settings for users, including object-level permissions, field-level security, and layout visibility.

6. How do you manage user access in Salesforce?

A Salesforce Administrator controls user access through profiles, permission sets, roles, and sharing rules to ensure appropriate access levels.

7. What is a Permission Set in Salesforce?

Permission Sets grant additional permissions to users on top of their profile settings, allowing flexibility without changing profiles.

8.How does the Salesforce sharing model work?

Salesforce’s sharing model allows for data visibility control using OWD (Org-Wide Defaults), Role Hierarchies, Sharing Rules, and Manual Sharing.

9. What is the difference between a role and a profile?

A Salesforce Administrator understands that profiles define user capabilities, while roles determine data access within the role hierarchy.

10. Explain Process Builder and its use.

A Salesforce Administrator uses Process Builder to automate business processes such as record updates, email notifications, and approvals without coding.

11. What is Salesforce Flow, and how does it differ from Process Builder?

Salesforce Flow is a more powerful automation tool than Process Builder, capable of handling complex logic, user interactions, and multi-step processes.

12. How do you create a Lightning Record Page?

A Lightning Record Page can be created using the Lightning App Builder by selecting components to customize the layout and visibility of information on the page.

13. What is a Validation Rule in Salesforce?

A Salesforce Administrator configures Validation Rules to enforce data entry conditions, ensuring data quality before records are saved.

14. How do you schedule a report in Salesforce?

A Salesforce Administrator schedules reports by selecting “Schedule Future Runs,” setting the frequency, and defining the recipient list for email delivery.

15. What is Data Loader?

Data Loader is a client application for importing, exporting, updating, and deleting large volumes of data in Salesforce.

16. Explain the difference between Workflow Rules and Process Builder.

Workflow Rules can only perform four actions (field update, email alert, task creation, and outbound message), while Process Builder offers more flexibility and multiple actions per trigger.

17. What are Dynamic Forms in Lightning?

A Salesforce Administrator leverages Dynamic Forms to customize fields and sections on Lightning Record Pages based on user roles or record criteria.

18. What is the Lightning Experience Transition Assistant?

A Salesforce Administrator utilizes the Transition Assistant to plan and manage the migration from Salesforce Classic to Lightning Experience efficiently.

19. What are Global Actions in Salesforce?

Global Actions allow users to quickly perform actions such as creating new records or logging calls from anywhere in Salesforce, enhancing productivity.

20. How do you ensure data security in Salesforce?

Data security is managed through profiles, field-level security, sharing rules, role hierarchy, encryption, and two-factor authentication (2FA).

Follow us for Regular Updates & Offers

Register Your Demo Slot

    Quick Enquiry




      Register to Achieve Your Dream Career


        Wait!! Don't skip your Dream Career

        Signup & Get 10% Instant Discount

          Get in Touch with us


            5 + 6 =